I’ve been running OS X Yosemite for a few months. It regularly locks up – the mouse and UI freeze, and the sound loops.
I’ve tried the typical troubleshooting processes:
- quitting software that would otherwise be running all the time (it didn’t help),
- checking for disk corruption,
- and even eagerly installing each software update shortly after it comes out.§
Is it a hardware failure leading to a kernel panic?
Or a software problem that gets triggered infrequently?
I could probably find out. I have the skills. I could check the logs.
But my point is, I shouldn’t have to know. I shouldn’t have to care. Not in the Apple world.
The last time I had this much trouble with an Apple product was around 2003, with a faulty iBook logic board.~
And, while I won’t write in detail about them now, I regularly notice several other issues with the Apple ecosystem, from the irritating to the trivial:
- mysterious loss of WiFi connectivity, resolved by switching it off and on again [Update: these issues appear to be fixed in the upcoming OS X 10.10.4 betas: Apple has reverted to using mDNSResponder, rather than discoveryd, finally having learnt the hard way that you should never completely rewrite code from scratch (I originally read about the Spolsky connection at Ars Technica.)];
- mysterious loss of network capability in Safari, resolved by closing tabs, (or using another browser);
- the iPad 2’s insistence on quitting the program I’m using if it uses too much RAM, rather than killing programs in the background†; and
- iBooks’+ new iOS 8 “feature” where it dims almost all the screen in extra-dark night mode, rather than dimming the whole screen.x
I’d love to see some of these issues resolved in OS X Gala (10.11) and iOS 9. But I won’t be holding my breath.
* It happens more often when I’m watching multimedia, and it is much more noticeable. There’s nothing quite like a one-second sound loop to attract your instant attention.
‡ Like compiling a large software project, or running multi-process testing. Anything that gets the fan running.
§ However, eagerly installing Apple software updates has recently become a risky game, too.
# That’s the iBook laptop, not the iBooks app and iBookstore.
† To be more precise, the iPad will quit background processes, then spin them straight back up again, filling the logs, cache, and RAM with useless garbage, right in the middle of a memory crisis. But somehow, Facebook always survives.
+ Just for fun, now I’m referring to the iBooks app, not the iBook laptop.
x I’m guessing that iOS 8 – iBooks – Night Mode – Extra Dim – iPad 2 – Landscape just didn’t quite make it into the testing matrix.